Unanticipated consequences of health-care information technology
PHILADELPHIA — Researchers at the University of Pennsylvania School of Medicine and the Agency for Healthcare Research and Quality (AHRQ) have developed a framework to help hospital managers, physicians, and nurses handle the tough challenges of implementing health information technology (HIT) by directly addressing the unintended consequences that undermine safety and quality.
As documented in a 2005 JAMA article by Penn’s Ross Koppel, PhD, computerized physician order entries, CPOE for short, reduce medication errors due to transcription or hand-writing deficiencies but produce many unintended consequences. For example, in some CPOE systems, physicians must enter the patient’s weight before ordering some types of medications. Physicians will often insert an estimated weight just to order the desired medication, without being able to indicate it as an estimation. That number is then used by subsequent physicians for medications requiring more careful weight measurements. Koppel is the Principal Investigator of an AHRQ-supported study of hospital workplace culture and medication error at Penn’s Center for Clinical Epidemiology and Biostatistics and a faculty member in Penn’s Sociology Department.
In this new paper, co-authors Koppel, AHRQ’s Michael I. Harrison, PhD, and Shirly Bar-Lev, PhD, from the Ruppin Academic Center, Israel, show managers and clinicians how to avoid or catch unintended consequences before they cause lasting harm. This study appears in the September issue of the Journal of American Medical Informatics Association – JAMIA.
Use of sophisticated HIT in hospitals is increasing dramatically. In addition to CPOE, other examples in which unintended consequences can occur are decision support systems and electronic medical records. Health care facilities are investing millions of dollars in health care information technology as they seek to improve patient care, safety, efficiency, and cost savings. Yet the results are often disappointing, say the researchers.
“Managers and clinicians need to prevent more undesirable side effects and recognize unforeseeable consequences early on,” says lead author Harrison. “Then they can take steps to remedy them before damage mounts.”
The authors demonstrate how new HIT changes workplace processes and how practitioners alter these technologies during use. The authors call their new paradigm “Interactive Sociotechnical Analysis.”
“We are strong proponents of HIT,” say Harrison and Koppel. “But introducing HIT is not like adding a fax machine. HIT involves a whole set of activities and interactions with existing IT, people, the built environment, and with other systems. These interactions generate unpredictable developments. We map these developments to inspire greater awareness of IT implementation problems and increased action to improve new IT systems.”
“Decision makers are taking unnecessary risks if they wait for HIT projects to run for a year or two before doing a post-hoc evaluation,” observes Harrison. “Real time evaluations can reveal unintended consequences as they emerge, allowing remedial action to be taken.”
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This release can be viewed at http://www.pennhealth.com/news
PENN Medicine is a $3.5 billion enterprise dedicated to the related missions of medical education, biomedical research, and excellence in patient care. PENN Medicine consists of the University of Pennsylvania School of Medicine (founded in 1765 as the nation’s first medical school) and the University of Pennsylvania Health System.
Penn’s School of Medicine is currently ranked #3 in the nation in U.S.News & World Report’s survey of top research-oriented medical schools; and, according to most recent data from the National Institutes of Health, received over $379 million in NIH research funds in the 2006 fiscal year. Supporting 1,400 fulltime faculty and 700 students, the School of Medicine is recognized worldwide for its superior education and training of the next generation of physician-scientists and leaders of academic medicine.
The University of Pennsylvania Health System includes three hospitals — its flagship hospital, the Hospital of the University of Pennsylvania, rated one of the nation’s “Honor Roll” hospitals by U.S.News & World Report; Pennsylvania Hospital, the nation’s first hospital; and Penn Presbyterian Medical Center — a faculty practice plan; a primary-care provider network; two multispecialty satellite facilities; and home care and hospice.
Contact: Karen Kreeger
karen.kreeger@uphs.upenn.edu
215-349-5658
University of Pennsylvania School of Medicine
Demonic possession and miraculous healing
PA110/07 — June 25 2007
Latest research into health in medieval Europe — taking in everything from demonic possession to miracles of healing — is to be revealed at The University of Nottingham.
Experts from all over the world are gathering at the University to exchange their latest findings on concepts of ‘Health and the Healthy Body’ in early medieval times, 400-1200AD.
Their research focuses on our ancestors’ view of sickness, spiritual healing, diet, disability, burial rituals, exorcism, divine intervention, Hebrew medical manuscripts and Christian concepts of the healthy body.
Scholars of the period are particularly interested in how attitudes and beliefs that originated centuries ago continue to resonate today. Until recently there was very little study of early medieval health and illness – but research findings are already suggesting that it may be time to re-think the way we regard this key aspect of life in the early Middle Ages.
The two-day conference, ‘Disease, Disability and Medicine in Early Medieval Europe’ brings together leading experts in the field from the USA, Norway, Germany, Israel and the UK on July 6-7, 2007.
Co-organiser Dr Christina Lee, of The University of Nottingham’s School of English Studies, said: “I am delighted to host the second workshop at The University of Nottingham. We are working closely with colleagues who look at modern attitudes towards disease and this event will once again be a forum for discussion between disciplines.
“We have to look towards the past to understand the ways in which attitudes towards diseases develop. The success of healing is linked to prevalent cultural views. Ethical codes played a major role in past approaches in dealing with the sick, but today we tend regard most of them as superstition.
“Our own reaction to disease and healing, such as for example the hotly-debated stem cell research, is also linked to contemporary views. By looking at past societies we may be able to understand more about our own attitudes. There is a question of what position the sick and impaired hold within a society or how much illness is accepted as part of life, which may differ from modern views where the prevalent idea is that afflictions should be cured and the expectation that bodies should ‘function’ normally.”
Lectures at the conference include:
· ‘Demon possession in Anglo-Saxon England’, Peter Dendle, Pennsylvania State University, USA. Part of an ongoing study of early medieval demonology and constructs of evil — how prevalent was demonic possession and exorcism and how often did it touch on the day-to-day lives of the Anglo-Saxons?
· ‘Healing from God: physically impaired people in miracle reports’, Klaus-Peter Horn, University of Bremen, Germany. Research focusing on pilgrimages by physically impaired people — and how much help they could receive from relatives, neighbours, servants on the long road to miraculous healing.
· ‘You are what you eat: Christian concepts of the healthy body in Old Norse Society’, Anne Irene Riisoy, University of Oslo, Norway. An overview of the dietary regulations introduced in church legislation in Norway and Iceland, with animals that had been a common feature of the pre-Christian menu — such as horses, cats and dogs — acquiring taboo status.
· ‘”This should not be shown to a gentile”: Medico-magical entries in medieval Franco-German Hebrew manuscripts and their social significance’, Ephraim Shoham-Steiner, Ben-Gurion University, Israel. Includes a discussion of texts detailing short potions, charms and medical remedies in the pages of Hebrew manuscripts.
· ‘Miraculous healing in Medieval Iceland’, Joel Anderson, University of Oslo, Norway. Includes a look at stories of saintly healing miracles and how they were viewed by contemporary Icelandic society, particularly miracles attributed to Bishop Guðmundr Arason ‘the Good’, 1161-1237.
Dr Lee will give a session with the title ‘In good company’, looking at burial patterns of people with disease in Anglo-Saxon England.
Dr Sara Goodacre, of The University of Nottingham, will give a lecture entitled ‘The history of modern Europeans: a genetic perspective’. She will present new data showing geographic trends in patterns of maternally and paternally inherited genetic variation with the British Isles, and what these findings suggest about likely patterns of male and female migration.
The meeting, sponsored by the Wellcome Trust, aims to be a forum for scholars working on the topic in a variety of disciplines and regions of Northern Europe, including all aspects of disease, disability and medicine.
Conference organisers are hoping to build bridges between experts in archaeology, palaeopathology — the study of ancient diseases — the history of medicine, as well as the history of religion, philosophy, linguistic and historical sciences.
The event takes place in the School of English Studies, at The University of Nottingham. It is a collaboration between Dr Lee at Nottingham and Dr Sally Crawford and Robert Arnott, of the University of Birmingham.
Academics wishing to attend should request a registration form from Rebecca Peck in the School of English Studies at The University of Nottingham, before June 30, on: Rebecca.peck@nottingham.ac.uk
— Ends —
Notes to editors: The University of Nottingham is Britain’s University of the Year (The Times Higher Awards 2006). It undertakes world-changing research, provides innovative teaching and a student experience of the highest quality. Ranked by Newsweek in the world’s Top 75 universities, its academics have won two Nobel Prizes since 2003. The University is an international institution with campuses in the United Kingdom, Malaysia and China.
More information is available from Dr Christina Lee, School of English Studies, University of Nottingham, on +44 (0)115 846 7194, christina.lee@nottingham.ac.uk; or Media Relations Manager Tim Utton in the University’s Media and Public Relations Office on +44 (0)115 846 8092, tim.utton@nottingham.ac.uk
The full programme and registration form can de downloaded from: http://www.nottingham.ac.uk/english/conference/ddme.htm
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